- Design exclusive to VCD - Elf not included - Purchase is for box - Box shipped flat and must be built once received - Easy assembly - Fits Elf on the Shelf
Note to buyer: - We guarantee our craftsmanship and the quality of our products completely and that your product will be personalized as you ordered it. - It is critical to keep in mind when purchasing personalized products that each piece is unique. No two items are the same as no wood or other natural material is the same. This is what we love so much about what we do and the results we get; it will always be one of a kind! Due to each item being unique, this may cause differences in wood densities, grain color, texture, and sometimes darkness of engravings. These types of infrequencies are a natural result of using natural products and do not qualify for returns or remakes.
Return policy: Refunds cannot be provided once approval has been received by the customer to design or commission any products. Since our items are personalized and custom engraved to order they are NOT eligible to be returned or exchanged for a refund; unless a mistake was made in the personalization on behalf of Vida Custom Designs after the customer finalized the order.